Version 2.0 · Last updated 24 August 2026. The agreement that covers how you use ClipNova's paid service: written so a human can actually read it.
These Terms of Service ("Terms", version 2.0) are an agreement between you and intellova, LLC, the company that operates ClipNova ("ClipNova", "we", "our", "us"), covering your use of clipnova.io and the ClipNova application at app.clipnova.io (together, the "Service"). By creating an account, subscribing to a paid plan, or otherwise using the Service, you agree to these Terms.
ClipNova is operated by intellova, LLC, a Texas limited liability company, with its principal place of business at 3723 Greenville Ave STE 44103, Dallas, TX 75206, USA. You can reach us at contact@clipnova.io.
You must be at least 16 years old to use the Service. If you're using it on behalf of a company, you confirm you have authority to bind that company to these Terms.
When you create an account, you're responsible for keeping your credentials secure and for everything that happens under your account. Notify us at contact@clipnova.io if you suspect unauthorised access.
You retain ownership of anything you upload to the Service (prompts, scripts, brand assets, source media, your "Input") and you own the videos, audio and other media the Service generates from your Input ("Output").
You grant us a limited licence to host, store, process and display your Input and Output only as needed to run the Service for you. We won't use your Input or Output to train shared AI models without your explicit, opt-in consent.
You agree not to use the Service to generate or distribute content that: is illegal, infringes someone else's rights, depicts minors in any sexualised context, impersonates a real person without consent, contains malware, harasses or threatens others, or attempts non-consensual deepfakes.
We may suspend or terminate access if we reasonably believe these rules are being broken.
The Service is offered on paid subscription plans: Hobby ($19/month · 1,000 credits), Starter ($49/month · 2,500 credits), Growth ($99/month · 5,000 credits) and Ultra ($199/month · 10,000 credits). Annual billing is available at 20% off. Current prices are shown at clipnova.io/pricing and again at checkout before you pay. Applicable sales tax or VAT is shown and added at checkout where required.
Payments are processed by our payment provider, Stripe. By subscribing, you authorise us, through Stripe, to charge your payment method the plan fee on a recurring basis. We do not store your full card details.
Auto-renewal: subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current price until you cancel. We charge your payment method on each renewal date. You can cancel at any time from your account or by emailing contact@clipnova.io. Cancellation stops future renewals and takes effect at the end of the current billing period; you keep access until then.
Credits: each plan includes a monthly credit allowance. Credits are consumed when you generate content, and the credit cost of each generation is shown in the app before you run it. Unused credits do not roll over: your allowance resets at the start of each billing period, and any credits left unused from the previous period expire. Credits have no cash value and are not exchangeable for money except as required by law or as set out below.
Changes to your plan: if you upgrade mid-cycle, the change takes effect immediately, we charge a prorated amount for the remainder of the current period, and the new allowance is made available. If you downgrade, the change takes effect at your next renewal. We may change plan prices or credit allowances by giving you at least 30 days' notice by email before the change applies to your next renewal; if you do not agree, you may cancel before it takes effect. If a payment fails, we may retry it and may suspend access until payment succeeds.
Right of withdrawal (EU/EEA consumers): you have a statutory right to withdraw from this distance contract within 14 days. Because the Service is digital content supplied immediately, you may ask us to start providing it during the 14-day period. If you expressly consent to immediate performance and acknowledge that you will lose your right of withdrawal once performance has begun, that right ends to the extent the Service has already been provided. You give this consent at checkout.
Refunds: where you have not lost your right of withdrawal and you cancel within 14 days, we refund the amount you paid, less the value of any credits you have already used, calculated at your plan's list credit rate. Outside the statutory withdrawal right, subscriptions are otherwise non-refundable for periods already started, save where required by mandatory law. To request a refund or exercise your right of withdrawal, email contact@clipnova.io; refunds are issued to your original payment method via Stripe.
We work hard to keep the Service reliable, but it's provided "as is". To the maximum extent allowed by law, we disclaim any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
AI-generated outputs can occasionally be inaccurate or unsuitable for a specific use. You are responsible for reviewing Output before publishing or relying on it.
To the extent permitted by law, ClipNova is not liable for any indirect, incidental, special, consequential or punitive damages, or lost profits or revenue, arising from your use of the Service. Our total liability for any claim is capped at the amount you paid us in the 12 months before the event giving rise to the claim, or €50 if you haven't paid us.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited under applicable law, including the mandatory consumer-protection law of your country of residence.
You can stop using the Service at any time and ask us to delete your data via contact@clipnova.io. We may suspend or terminate accounts that violate these Terms or pose a security risk. Sections that should reasonably survive (ownership, disclaimers, liability) will survive termination.
We may update these Terms occasionally, and will raise the version number and "last updated" date at the top when we do. If a change is material, we'll notify account holders by email before it takes effect. Continued use of the Service after a change means you accept it.
These Terms are governed by the laws of the State of Texas, USA, and applicable U.S. federal law, without regard to conflict-of-laws principles, and without prejudice to the mandatory consumer-protection rules of the country where you habitually reside, which continue to apply if you are a consumer. Any dispute that cannot be resolved informally may be brought before the state or federal courts located in Dallas County, Texas. If you are an EU/EEA or UK consumer, you keep the protections of your local law and may also bring proceedings in the country where you reside.
Questions about these Terms? Write to contact@clipnova.io and a human will reply.
